COOKIE POLICY OF LUPO ROOMS S.L.
In compliance with applicable regulations, Lupo Rooms S.L. (hereinafter, "Lupo Rooms") wishes to provide you with information about the cookies used on its website. Below we explain what cookies are, what we use them for, the list of cookies we use, and how they can be configured and, where applicable, disabled.
Cookies are small text files that are stored on your computer, tablet, smartphone or any other device that allows you to browse the internet when you access certain websites. Their main purpose is to recognise the user each time they access the Website, while also helping to improve quality and deliver a better service.
Cookies are essential for the internet to function and at Lupo Rooms we use them to:
- Make navigation on our website easier.
- Deliver greater efficiency and personalisation of the services we offer you.
- Identify and resolve potential errors.
- Understand how our website is performing.
In no case can these cookies harm your device. On the contrary, if they are enabled in your browser settings they help us to continuously improve your experience.
Below you will find a classification of the cookies we use, bearing in mind that the same cookie may fall into more than one category.
| Type | Description |
|---|---|
| First-party cookies | These are managed by the domain that the user is accessing and from which they request a particular service (www.luporooms.com). |
| Third-party cookies | These are sent to the user's device from a domain other than our own, which is managed by another collaborating entity (for example, Google, Facebook, etc.). |
| Type | Description |
|---|---|
| Session cookies | These are assigned to the device from which the user is browsing only for the duration of the visit to the website and disappear automatically when the user closes the browser. |
| Persistent cookies | These cookies keep data stored on the device used for browsing, with the shortest retention period strictly necessary given the purpose of their use. Information about the duration of these cookies and their expiry date can be consulted through your browser settings. |
| Type | Description |
|---|---|
| Technical cookies | These allow the user to browse our website and use the different options or services available on it. For example, they allow the user to identify their session, remember the items in an order, or complete the checkout process. |
| Analytical cookies | These are cookies that, whether processed by us or by third parties, provide us with statistical information about how users interact with the website. These cookies do not allow the user to be identified, as the information they collect is anonymous and will be used solely for statistical purposes and with the aim of improving the products and services we offer. |
| Personalisation cookies | Once the user accesses the service, these cookies store information about the connection IP address, preferences, chosen language, type of browsing, regional settings, etc., in order to build a profile based on your browsing habits and show you content and offers tailored to your interests. |
| Advertising cookies | These are cookies stored by third-party companies that manage the spaces serving advertising for Lupo Rooms which users access. These cookies allow us to measure the effectiveness of our advertising spaces. |
| Behavioural advertising cookies | These store information about user behaviour obtained through continuous observation of their browsing habits, allowing a specific profile to be developed in order to show advertising based on that profile. |
The following table lists the cookies currently used by Lupo Rooms on its website www.luporooms.com:
| COMPANY | NAME | PURPOSE | EXPIRY |
|---|---|---|---|
| Lupo Rooms | connect.sid | Records the user's login, manages the storage of favourites and alert settings. | 1 year |
| Lupo Rooms | cookies-accepted | Stores whether the prior cookie notice has been shown to the user. | 1 year |
| Lupo Rooms | lrs-sse-* | Enables different versions of the website for A/B testing and improvement purposes. | 1 year |
| Lupo Rooms | gdpr-login-modal | Stores whether the prior data protection notice has been shown when a user signs up. | 1 year |
| Lupo Rooms | _sp_id.* | Measures click behaviour anonymously on the website in order to improve the user experience. | 2 years |
| Lupo Rooms | _sp_ses.* | Measures click behaviour anonymously on the website in order to improve the user experience. | 2 years |
| Lupo Rooms | _fbp | Used by Facebook to show the user advertising tailored to their interests. | 3 hours |
fr | Enables Facebook tracking to deliver a range of advertising products from external advertisers. | 1 year | |
datr | Through Facebook's "Delta" security system, this cookie checks on each login whether the user account is being used fraudulently by a third party. | 1 year | |
| Bing | MUID | Tracks the Microsoft user identifier, used to help count valid clicks for ad targeting. | 1 year |
| Bing | MUIDB | Tracks the Microsoft user identifier, used for ad targeting. | 1 year |
| Bing | _uetsid | Used for Microsoft Bing Ads Universal Event Tracking (UET) for ad targeting. | 1 year |
| DoubleClick | IDE | Improves and manages the exposure of advertisements to the user, preventing ads they have already seen from being shown again. | 1 year |
| Google Analytics | _ga | Used to distinguish users. | 2 years |
| Google Analytics | _gid | Used to distinguish users. | 24 hours |
| Google Analytics | _gat | Used to throttle the request rate. | 1 minute |
| Google Analytics | _gcl_au | Used by Google AdSense to test advertising efficiency across websites that use its services. | 90 days |
NID | Stores user preferences for advertising purposes. | 1 year | |
1P_JAR | Collects statistics. | 1 year | |
__utmx | Used to determine a user's inclusion in an experiment. | 18 months | |
__utmxx | Used to determine the expiry of the experiments a user has been included in. | 18 months | |
HSID | Enables the feature that records the origin of the user. | 1 year | |
SAPISID | Enables the feature that records the origin of the user. | 2 years | |
SID | Enables the feature that records the origin of the user. | 2 years | |
SIDCC | Enables the feature that records the origin of the user. | 90 days | |
SSID | Enables the feature that records the origin of the user. | 2 years | |
gwcc | Allows Google to track call conversions on mobile devices. | 90 days | |
cto_lwid | Used by Google to collect anonymous information for use in Google Ads. The data is anonymous and helps Google deliver relevant advertising across other websites. | 13 months to 2 years | |
| Hotjar | _hjClosedSurveyInvites | Stores whether a survey invitation has been shown. Used to ensure the same invitation does not appear again once it has been displayed. | 1 year |
| Hotjar | _hjDonePolls | Prevents an already completed opinion poll from appearing again. | 1 year |
| Hotjar | _hjMinimizedPolls | Ensures that, once the user minimises a poll, it stays that way throughout the browsing session. | 1 year |
| Hotjar | _hjDoneTestersWidgets | Ensures that, once the user has completed the Hotjar form, it does not appear again. | 1 year |
| Hotjar | _hjMinimizedTestersWidgets | Ensures that, once the user minimises the Hotjar form, it stays that way throughout the browsing session. | 1 year |
| Hotjar | hjIncludedInSample | Lets Hotjar know whether a visit is included in the sample used to generate filters. | 1 year |
| Zendesk | __cfduid | Used to identify individual clients behind a shared IP address and to apply per-client security settings. | 1 year |
| Zendesk | __zlcprivacy | Stores the user's decision regarding the cookie law JavaScript API. | 1 year |
| Zendesk | __zlcmid | Stores the user ID for chat widget authentication. | 1 year |
| Criteo | uid | Collects information about the user and their activity, such as the date and time of visits, the most recently loaded pages and the IP address. The data is used to analyse traffic patterns and to carry out surveys to help improve the user experience. | 1 year |
| New Relic | JSESSIONID | Used to store a session identifier so that New Relic can monitor session counts for an application. | 1 year |
| New Relic | login_idle_session_timeout | Used to track browser performance on the website. | 1 year |
| Zopim | __cfduid | Used to identify individual clients behind a shared IP address and to apply per-client security settings. | 1 year |
You can allow, block or delete cookies installed on your device by configuring the options in the browser installed on your computer.
For more information on how to block the use of cookies, you can visit the following links:
You can find out how Google uses the personal information it collects from websites or applications that use its advertising services at the following link:
If you have any questions about our use of cookies or about how to configure or withdraw your consent, you can contact us by sending an email to:
© Lupo Rooms S.L.
All rights reserved.
Lupo Rooms S.L.
VAT ID B-26746925 · Calle Ramon Mas 31, Sant Cugat del Vallès
www.luporooms.com · info@luporooms.com
Version: 12 February 2026 · This cookie policy forms an integral part of the Terms and Conditions and Privacy Policy of Lupo Rooms.